A family from East Longmeadow, MA returned home on Sunday, January 3, 2016 after being away over the New Year’s Eve holiday, to discover their furnace had backed up. As a result, water, instead of steam, traveled through their home’s heating system. All of the radiators in the house leaked water across the main floor, upper floor, and basement. Immediately, the family called SERVPRO of Bloomfield/Enfield. Within two hours, our crews began emergency cleanup and restoration services. SERVPRO removed water, boxed up all their valuables, and transported the boxes to our climate controlled warehouse. Our team disposed of damaged materials, and set up drying and anti-microbial equipment. This family chose SERVPRO of Bloomfield/Enfield to take care of their home because an extended family member had an excellent experience with us previously, after a house fire. SERVPRO never disappoints!