What our Customers say...
I had an awful sewer leak in my house and after the plumbers did their work SERVPRO came and did clean up. It was a pleasure dealing with them from start to finish. Called to schedule initial assessment and they were flexible with scheduling and came as promised (called to say they were running late). Gave me an estimate mid-afternoon and offered a crew to start right away but I thought starting fresh the following morning made more sense - which was yesterday . They arrived on time (crew of 3), got to work and did a great job. Quick, thorough, frequently and clean!!! Dustin, a field Manager visited during project to be sure all was going well. Came in UNDER what initial estimator suggested. I am VERY happy I contracted with SERVPRO of Bloomfield / Enfield and the work they did!
I had a sump pump fail in my basement. Flooded everything! SERVPRO of Bloomfield walked me through the whole process. It was seamless, They cleaned and dried the basement, then helped me through the insurance process. They had all the fans, and mold treatments, and even cleaned my carpets. They were fast friendly and reliable. I'd use them again! Great Job!
I had a great experience, with this SERVPRO of Bloomfield / Enfield! They are a very professional organization and make it easy to understand what needs to be done and why and help to make it all fit into your schedule and just get the job done. I had a difficult water leak that soaked my entire basement and walls. I highly recommend this SERVPRO to anyone looking for water damage cleanup!
Great customer service! We called after normal business hours and got a return phone call almost immediately. The Project Manager was at hour house within an hour. He was very knowledgeable and understanding. Always available via cell phone. I am very pleased with SERVPRO of Bloomfield/Enfield. I hope I don't need their service again but if I do I will not hesitate to call.
"This was an incredibly difficult event. From the time SERVPRO of Bloomfield/Enfield arrived (at night and working through the night) we all felt that everything would be okay. SERVPRO not only did their job so well, they provided peace of mind. All SERVPRO staff members were kind and courteous and understood what we were going through. They went above and beyond what I could have anticipated.
SERVPRO came out to my home in New London and cleaned up the aftermath of a grill fire on my porch. They were quick and did what they said they were going to do . I would recommend them to all my friends.
The SERVPRO team did a great job cleaning up the mess in our home from some flooding that was caused by a broken pipe. They called within an hour of us notifying our insurance company and arrived an hour later. They stayed late into the night removing carpet, ceiling tiles, hardwoods, etc. It was extremely hot and humid and hard work. Dustin Jones was our project manager. He did a great job explaining everything to us and staying in touch throughout the clean up process. We felt very confident and comfortable that the job was being done right. Thanks very much.
Thank you! It was a pleasure to re-inspect the home to find that all services were performed and completed in a very professional manner. The homeowner was very pleased.
-- Matthew Clements
Property - Field Claims Representative
Foremost Insurance Exchange
The crew that came to our house to mitigate the damage to our kitchen floor caused by a water leak were professional and very polite and careful and we appreciated such attributes. Dustin Jones, the Project Manager, was always available by his cell phone and we didn't have to wait for him to call back. The water damage and disruption was upsetting but SERVPRO made it bearable.
I was gutted, just like my house, when I had the pipe burst. I had to put on my best game face and not flip out over it...Within moments of talking to Brandi [a SERVPRO of Bloomfield/Enfield employee], I felt completely at ease. It was like her and I had done business together for years. I knew I was going to be in good hands...She has gone above and beyond and has repeatedly exemplified every value that your company's mission statement has put out there.
I had an awful sewer leak in my house and after the plumbers did their work SERVPRO came and did clean up. It was a pleasure dealing with them from start to finish. Called to schedule initial assessment and they were flexible with scheduling and came as promised (called to say they were running late). Gave me an estimate mid-afternoon and offered a crew to start right away but I thought starting fresh the following morning made more sense - which was yesterday . They arrived on time (crew of 3), got to work and did a great job. Quick, thorough, frequently and clean!!! Dustin, a field Manager visited during project to be sure all was going well. Came in UNDER what initial estimator suggested. I am VERY happy I contracted with SERVPRO and the work they did!
The whole team is quick to respond and know what they're doing. And they work with the insurance company to get the job done right. They are friendly, and thorough. Highly recommended!
My finished basement received some water damage from a failed water heater. It was wonderful working with Brianna. She was attentive to my many calls and questions and sympathetic to my situation. She made sure my multiple calls each day were relayed to the appropriate staff member and that I got a call back in a timely manner--usually within the same day.
We had to replace our carpet due to water damage when our hot water heater broke. The SERVPRO of Bloomfield/Enfield crew was very helpful, very professional, and very informative. We were so impressed with Justin. He exceeded all our expectations.
Your worker, Santos, has been amazing. I like to give praise when people do a good job and he has been so much more than we expected...We enjoy working with him.
"Your worker, Ms. Brandy is fantastic and is going places in her life. I would swear she hung the moon, she is so exceptional...Her management skills are amazing."
I am so grateful to have such a kind, caring, and professional person as you to help on our house cleaning project. Your leadership and attention to detail made a big difference.
I want to express my appreciation for your attentiveness to our cleanup job. You got the project up and running quickly which critical to my health. Stopping by on a daily basis was also very helpful.
...a big thank you. We are so pleased with the outcome. The house sparkles. Everyone was so professional and friendly. It made us feel relieved that the SERVPRO of Bloomfield/Enfield crew took such pride and care.
Just want to thank you so very much for your prompt help for my Momma in her crisis.
She is alone and her health is failing. It's so hard to watch. She is very stubborn and wants to stay in her home. So...When this mess was found she was so upset and did not know where to turn.
Her asthma has seemed better since the cleanup. I can't thank you enough. She is on a very strict income. Your help was so kind.
"Thank you for the many ways you helped us get our home back in order. You are a great manager of people with a good heart and solid professional skills. Have a Merry Christmas and a New Year filled with Love, Light & Laughter.
Thank you again from the bottom of our hearts."
"SERVPRO of Bloomfield/Enfield serviced my house in Newington, Connecticut. They were very responsive, professional and courteous. I will refer them to anyone I know for fire damage or water damage."
"It was a great pleasure to have SERVPRO of Bloomfield/Enfield restore my home in Hartford, Connecticut. I couldn't have been more surprised on how well they remediated the mold in my attic."
"A tree fell and hit my house in West Hartford, Connecticut. I called SERVPRO of Bloomfield/Enfield and they came out immediately to tarp my roof. They extracted water in my house to prevent water damage. Thank you SERVPRO of Bloomfield/Enfield."
"SERVPRO of Bloomfield/Enfield was excellent. We had a large commercial water loss in Manchester, Connecticut when a pipe burst and water spilled everywhere. SERVPRO of Bloomfield/Enfield is an excellent emergency service company."
"We had a large commercial loss in South Windsor, Connecticut. The technicians at SERVPRO of Bloomfield / Enfield responded immediately. Their crew was very professional, clean, and quiet. The pipe break caused a massive amount of water throughout the building and SERVPRO of Bloomfield / Enfield prevented a lot of future damage."
"SERVPRO of Bloomfield/Enfield was able to come out and service my house in Avon, Connecticut when an ice dam wrecked havoc. The team from SERVPRO of Bloomfield/Enfield was prompt and professional. They explained in detail the steps and were very helpful."
"SERVPRO of Bloomfield/Enfield cleaned up after the commercial building that I own in Avon, Connecticut was full of water from multiply pipe breaks. The office and production staff were very courteous, easy to understand and got the job done professionally."
"I had a major water loss at my house in Farmington, Connecticut. SERVPRO of Bloomfield/Enfield was very professional, understanding, and helpful. At first, the event seemed overwhelming but with the help of SERVPRO of Bloomfield/Enfield, everything went smoothly."
"SERVPRO of Bloomfield / Enfield was very impressive both in the field and in the office. They came out fast and removed tons of water from a pipe break at my property in Springfield, Massachusetts. I would recommend the SERVPRO of Bloomfield / Enfield team to anyone I know if they have a pipe break, ice dam, water damage, or something similar."
"SERVPRO of Bloomfield/Enfield was great. I live in Elllington, Connecticut and they came out instantly. The SERVPRO of Bloomfield/Enfield emergency service team was very responsive, professional, and discreet."
"I just wanted to thank Nate for moving so quickly. He connected me with Alex who sent down Phil, a carpenter and Eric, a prep man. They removed the upper cabinets and started the drying and cleaning process. Both Phil and Eric were very professional. Thanks for the great service."
"Great job by everyone! I'm definitely recommending SERVPRO to others."
"SERVPRO Bloomfield/Enfield is a great company to work with, especially Ralph DiCristofaro, the owner. Ralph was very helpful and understanding."
"Brandon and his crew from SERVPRO Bloomfield/Enfield were great!"
"I like the way they are!"
"The SERVPRO Bloomfield/Enfield staff was very polite and nice. I'm happy they came so quickly!" (Ice dam removal)
"The best company; best employees; on-time emergency help." (Ice dam removal)
"The crew from SERVPRO Bloomfield/Enfield was very polite, professional, and efficient. The gentlemen were extremely neat with the cleanup." (Ice dam removal)
What a great crew. They did a fantastic job. Thank you.
David P and the SERVPRO Bloomfield/Enfield team members were very thorough and professional. I highly recommend them.
We had a sewer backup. The people who came out were professional and very helpful. I would recommend them to family and friends.
"Excellent employees; great representatives."
"Justin and his crew were very informational and knowledgeable of their work." (ice dam removal)
"The SERVPRO team from Bloomfield/Enfield gave us excellent customer service and courteous, timely, great work!
"The Bloomfield/Enfield staff was professional, courteous, and very accommodating." (Ice dam removal)
"All personnel were friendly and helpful." (Ice dam removal)
"Justin and Jose were very courteous and kind and did a fantastic job. I'm thankful to have had these two courteous, competent and good workers come to my home."