What our Customers say...

Water Damage Testimonials

SERVPRO was the first company to arrive and tend to our moisture problem. They were one of the companies that our insurance recommended at the top of their list. We are grateful for their recommendation of SERVPRO! They were extremely professional, very educated in the step by step process that occurs, attentive, and polite.

We had the pleasure of working with SERVPRO of Bloomfield/Enfield when we experienced a water loss at our place of business. They were instrumental in expediting our return to normal business and worked closely with us. It was truly a great experience during a very difficult time. 

The team at SERVPRO of Bloomfield/Enfield met and went above my expectations of a restoration company when a water pipe burst. Everyone I came in contact with was professional and had a great vibe about them. I felt at ease working with SERVPRO and will be recommending them in the future. 

The water damage disaster I recently experienced must’ve been my lowest point but this team was the very definition of what professionalism is supposed to be, if not more. They were meticulous and did not leave a single stone un-turned, they were knowledgeable and did their jobs while respecting me, my time and space, and the property itself. They treated me as more than just a client and inspired me to keep pushing forward. 

Thank you so much for everything you did for us during the difficult time we had this past summer with our flooded kitchen. I appreciate your attention to follow-up in keeping me informed of scheduling and delivery of service.

You coordinated the rebuild of our kitchen with talented craftsmen. Bob and Rich were very professional and friendly--a hard balance to maintain. The work is perfect and I couldn't be happier with the floor, sheet rocking, painting, cabinets, etc.

It was a pleasure working with you!

The SERVPRO team did a great job cleaning up the mess in our home from some flooding that was caused by a broken pipe. They called within an hour of us notifying our insurance company and arrived an hour later. They stayed late into the night removing carpet, ceiling tiles, hardwoods, etc. It was extremely hot and humid and hard work. Dustin Jones was our project manager. He did a great job explaining everything to us and staying in touch throughout the clean up process. We felt very confident and comfortable that the job was being done right. Thanks very much.

The crew that came to our house to mitigate the damage to our kitchen floor caused by a water leak were professional and very polite and careful and we appreciated such attributes. Dustin Jones, the Project Manager, was always available by his cell phone and we didn't have to wait for him to call back. The water damage and disruption was upsetting but SERVPRO made it bearable.

I was gutted, just like my house, when I had the pipe burst. I had to put on my best game face and not flip out over it...Within moments of talking to Brandi [a SERVPRO of Bloomfield/Enfield employee], I felt completely at ease. It was like her and I had done business together for years. I knew I was going to be in good hands...She has gone above and beyond and has repeatedly exemplified every value that your company's mission statement has put out there.

My finished basement received some water damage from a failed water heater. It was wonderful working with Brianna. She was attentive to my many calls and questions and sympathetic to my situation. She made sure my multiple calls each day were relayed to the appropriate staff member and that I got a call back in a timely manner--usually within the same day.

We had to replace our carpet due to water damage when our hot water heater broke. The SERVPRO of Bloomfield/Enfield crew was very helpful, very professional, and very informative. We were so impressed with Justin. He exceeded all our expectations.

"Thank you for the many ways you helped us get our home back in order. You are a great manager of people with a good heart and solid professional skills. Have a Merry Christmas and a New Year filled with Love, Light & Laughter.

Thank you again from the bottom of our hearts."

"SERVPRO of Bloomfield/Enfield was able to come out and service my house in Avon, Connecticut when an ice dam wrecked havoc. The team from SERVPRO of Bloomfield/Enfield was prompt and professional. They explained in detail the steps and were very helpful."

"I had a major water loss at my house in Farmington, Connecticut. SERVPRO of Bloomfield/Enfield was very professional, understanding, and helpful. At first, the event seemed overwhelming but with the help of SERVPRO of Bloomfield/Enfield, everything went smoothly."

"SERVPRO of Bloomfield/Enfield was great. I live in Elllington, Connecticut and they came out instantly. The SERVPRO of Bloomfield/Enfield emergency service team was very responsive, professional, and discreet."

We had a sewer backup. The people who came out were professional and very helpful. I would recommend them to family and friends.

"Excellent employees; great representatives."