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House Fire in Hartford

House Fire in Hartford

A fire in Hartford CT started on a porch grill and spread through the entire house. SERVPRO came to the scene and saw that smoke had engulfed the entire house. Once the fire was put out SERVPRO boarded up the building then gutted all the walls, ceilings and floors to prepare the house for remodeling. 

Sewage backup floods neighborhood in West Hartford CT

Sewage backup floods neighborhood in West Hartford CT

A sewage Pipe clogged in West Hartford spilling raw sewage into the street and filling the basements of many homes in the neighborhood. SERVPRO was on the scene pumping out basements and removing damaged property. Although many homes needed water damage cleanup services all at once, we were able to help them all. No job is too big or too small for SERVPRO of Bloomfield / Enfield!

Drone Footage of Multi-Family Apartment Fire in Hartford CT

Drone Footage of Multi-Family Apartment Fire in Hartford CT

Dozens of people lost their home after a fire ripped through 2 separate multi-family buildings on the corner of South Marshall and Case Street in Hartford Connecticut.  

The SERVPRO First Responders were on the scene. 

They spent the whole night and into the next day securing the property and personal belongings from the fire and water wreckage.  

Turning off Electricity and water, boarding up the windows and doors and removing hanging debris from the outside of the building.  

About 20 residents were displaced, many of them are looking to SERVPRO to salvage what they can from their homes and personal belongings.  

Most of which lie in a pile of ash and rubble.   

After any damage situation, your primary focus should be safety first.

SERVPRO fire and water cleanup and restoration.  Like it never even happened

Drone Footage of Tornado Damage

Drone Footage of Tornado Damage

SERVPRO recently used Drone footage to assess the extent of tornado damage to a Hamden CT home. Trust SERVPRO of Bloomfield / Enfield to use the latest technologies to clean up and restore your property!

Tree Crashes Through Garage in Hamden CT

Tree Crashes Through Garage in Hamden CT

A tree came crashing through a garage in Hamden CT. SERVPRO assisted with tree removal and storm damage cleanup. 

Storm Damages Home in Hamden CT

Storm Damages Home in Hamden CT

SERVPRO of Bloomfield / Enfield came to this devastated storm scene and performed tree removal services to help the homeowner recover from a tornado. 

Trees flatten breezeway barely missing house in Hamden CT

Trees flatten breezeway barely missing house in Hamden CT

A tornado tore through a Hamden CT neighborhood downing trees and power lines leaving thousands without power. SERVPRO was on the scene to assist this Hamden CT homeowner with tree removal after a group of trees fell on his garage and walkway. The house sustained minor damage but the breezeway was completely flattened.  

Tornadoes in Hamden CT

Tornadoes in Hamden CT

Three tornadoes tore through residential areas in Connecticut downing thousands of trees and Powerlines, some of them landing on homes and vehicles. Many roads were impassable for days, covered with debris. 75% of Beacon Falls lost power. There was damage was everywhere, including a 10 mile swath of destruction to Hamden CT.

Spend $800 to Save $30,000

Spend $800 to Save $30,000

A Bloomfield homeowner suffered a major water loss behind expensive kitchen cabinets. Standard procedure would have been to cut through the cabinets to fix the plumbing. SERVPRO of Bloomfield/Enfield chose to save the cabinets by cutting through the pipes below the cabinets. It was a creative solution that cost $800 of repair work to the pipes but saved the newly installed ornate kitchen cabinets that the homeowner said had cost $30,000.

Water Damage in a Hospital

Water Damage in a Hospital

In August of 2018, a sprinkler head broke at a major Connecticut hospital causing major water damage. One 3,000 square foot floor was flooded with water and the moisture seeped into the walls. 

We determine the scope of the water damage and how far the moisture had traveled to ensure proper and complete restoration.

Then we removed the majority of the water with pumps and vacuum units. Next our crew used specialized equipment to remove the remaining water. We used room measurements, temperature, and relative humidity to determine the best number of air movers and dehumidifiers needed to dry the hospital wing.

Then we cleaned restorable items and structures damaged by the water. We decontaminated the hospital wing and removed odors and deodorize the floor.

Top 25 out of 1800 Franchises

Top 25 out of 1800 Franchises

In 2018 SERVPRO of Bloomfield/Enfield won the Heritage Platinum Award. This corporate award signifies that our franchise is one of the top 25 out of the 1800 SERVPRO franchises nationwide.

Hardware Store Fire

Hardware Store Fire

A car crashed into a local hardware store and burst into flames, setting the building on fire. After the fire was out, we got the call at 5 p.m. Within an hour the SERVPRO of Bloomfield/Enfield crew was on site to cover four holes in the roof and six broken storefront windows. We also cleaned up glass. The next day we boarded off the damaged section so the store could open for business. We removed the smoke smell and soot damage. We transported a truck of furniture and equipment to our warehouse for thorough cleaning and restoration. While cleaning up the store we tested for asbestos. We used negative air machines and dehumidifiers to dry the site, then did construction work on the roof and elsewhere. Within about 10 days we had the furniture and equipment back and the store was 100% up and running. Fast action keep the lost revenue to a minimum and kept insurance costs down.  

Medical Center Sewer Back Up

Medical Center Sewer Back Up

In August 2018 a local dialysis center had sewage back up into their 5,000 square foot facility. The dialysis center called a mitigation company that could not come immediately. They called us second and we were on the scene within an hour. The SERVPRO of Bloomfield/Enfield crew extracted all the contaminated water. We then cleaned the floor and all the furniture legs (desks, tables, chairs, etc.)--anything that had been in the muck. We power washed the floor again. And because sewage water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness, we used a strong antibacterial disinfectant. Along the way we discovered and removed a mold problem. In 10 days the work was done and the medical facility was back to 100% use.

Smell the Roses

Smell the Roses

Our work days are often long, hard, and exhausting. Still, we try to stop and appreciate a picturesque moment. Here's a photograph taken after another tough day showing how the changing light can add beauty to our headquarters building in Bloomfield. 

Growth & Success in 2015 Rewarded

Growth & Success in 2015 Rewarded

In 2015 SERVPRO of Bloomfield/Enfield made great strides in customer service, training, and sales. At the annual corporate meeting, we were among the few of the 1,800 franchises to be recognized with the Founder's Bronz Award.

Top Award for Revenue Performance

Top Award for Revenue Performance

Last year SERVPRO of Bloomfield/Enfield was honored to receive the SERVPRO Founder's Gold Award for outstanding 2016 revenue performance.

Sprinkler Pipe Breaks at Nonprofit

Sprinkler Pipe Breaks at Nonprofit

On February 12, 2018 a sprinkler pipe break at a sizable Hartford nonprofit agency damaged about 75,000 square feet of the agency. The agency’s ability to serve clients and keep its employees safe were affected. The agency chose SERVPRO of Bloomfield/Enfield to do all the restoration work. SERVPRO of Bloomfield/Enfield began by performing emergency water extraction of several inches of water. We then completely dried the area with industrial dryers and tested for mold and mildew. Next, we removed and replaced all damaged building materials. During the work we discovered and removed hazardous asbestos and applied an anti-microbial spray. The nonprofit commented on the fast response, professional service, and SERVPRO's ability to safely remove hazardous material.

Fire & Water Damage at Country Club

Fire & Water Damage at Country Club

When we arrived in December 2017 at this Massachusetts country club, the banquet hall looked like this. The country club had had a fire, suffered water damage, and then had a second fire due to another company's faulty heating equipment. SERVPRO of Bloomfield/Enfield began by covering the roof, boarding up windows, and securing the building. We developed a work flow to keep the country club in operation and to keep everyone safe while we restored about 65,000 square feet. We also had to remove and store furniture while we worked. In the course of the work we discovered and removed asbestos. The country club owners appreciated the fast response, knowledgeable team, quality work, and quick restoration of the property.  

Fire & Ice

Fire & Ice

Firefighters do an amazing job saving lives and stopping fires. But sometimes putting out a fire can cause another type of damage. Here is a home in Springfield, Massachusetts. To stop a February 2018 fire and the fire and smoke damage, firefighters had to use water. Lots of water. In the cold Massachusetts winter, with temperatures well below freezing, you can get ice and icicle damage like this. But SERVPRO of Bloomfield/Enfield knew exactly how to handle the situation. In a matter of days the ice and water were removed and the home restored to a safe, livable, and comfortable condition. Read more about how we deal with water and ice damage in the 15+ blog posts on water damage on this website.

Cleaning Up Sewer Backup at Downtown Landmark

Cleaning Up Sewer Backup at Downtown Landmark

This landmark building in downtown Hartford, Connecticut had a sewer backup that affected 156,000 square feet on seven floors. SERVPRO of Bloomfield/Enfield completed the clean up, restoring the building to the pre-sewage backup condition in 35 days including construction. In cases like this—a biohazard or sewage contamination in your business or commercial property—we ask customers to focus on safety. Exposure to biological and chemical contaminants can pose serious health consequences. If your business suffers any type of contamination keep everyone out of affected areas. Call emergency service personnel if the situation is life-threatening. And turn off your building’s HVAC system if there’s sewage damage.

Partial Roof Collapse in Windsor, CT

Partial Roof Collapse in Windsor, CT

Fire damage at a Windsor, Connecticut home caused a partial roof collapse. SERVPRO of Bloomfield/Enfield worked with a construction company to board up the roof, windows, and doors. We also secured a tarp the roof to protect the home from further damage. And SERVPRO of Bloomfield/Enfield worked with the insurance adjuster on the next steps to restoring the home. This job reminded us of something important: whether you live in an older home or a brand new home--you need to inspect your roof (regardless of the roof’s age) at least a few times a year and make any necessary repairs. One advantage of inspecting your roof frequently is that you may spot small repairs you can make yourself at little cost. Finding and fixing the small issues prevents them from growing into bigger and much more costly issues. 

SERVPRO 2014 Director's Gold Award

SERVPRO 2014 Director's Gold Award

At our older, smaller office you could walk in and see a large cabinet to your right. That cabinet displayed SERVPRO of Bloomfield/Enfield’s plaques, awards, and certificates like the one shown here. Since 2014 we have continued to grow, win awards, and serve more customers. But today that cabinet couldn’t hold all the items our employees’ work have earned. We owe thanks to our outstanding employees and our customers. When new customers experience our services the first time they tend to become long-term customers. We thank all our customers for putting your faith and trust in SERVPRO of Bloomfield/Enfield. The greatest award we receive doesn’t fit in any display cabinet. The greatest reward is the thank you and appreciation from another satisfied customer.

House Fire Safety

House Fire Safety

When you’ve been on the scene of hundreds of house fires like SERVPRO of Bloomfield/Enfield has, you get to thinking about fire safety. So many of the homes we’ve restored after fire and smoke damage could have avoid damage if people had been a bit more careful. We like to remind people of basic fire safety guidelines. Talk with your kids about the dangers of playing with matches, lighters, and flammable liquids. Don’t leave your kitchen when you’re cooking. Know and post your local fire department’s emergency phone number. Keep gasoline, kerosene, paint thinners, and other flammable liquids in appropriate containers and away from other flammable materials. These guidelines sound easy and simple but you’d be surprised how many people don’t follow them.   

Large Commercial Losses

Large Commercial Losses

SERVPRO of Bloomfield /Enfield has the training, experience, and equipment to handle large commercial storm, fire, or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean your property and manage the restoration project to completion. Commercial businesses depend on us because of our 24-hour emergency service and immediate response to any size commercial disaster. We’re part of a national network of 1800 franchises so we can handle any large commercial loss. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our commercial clients have included major institutions in the hospitality industry, universities, municipalities, and the Pentagon.

Water Damage Restoration

Water Damage Restoration

When we respond to water damage in Bloomfield, Enfield, Granby, or somewhere else, people are usually surprised by the science and technology required to restore their property to its best possible condition. SERVPRO of Bloomfield/Enfield uses psychrometry to fight water damage. Psychrometry is the study of air and its properties (temperature, humidity, vapor pressure, dew point, etc.). Whether your dishwasher’s overflowed or flood waters have invaded or you’ve suffered other water damage, applying psychrometry can minimize the problem. It helps us control temperature and humidity levels. We also use many other tools like moisture sensors, moisture meters, and thermohygrometers to define how much moisture has been absorbed. You can't remove all the water if you don't know it's there.

Banquet Hall Fire and Water Damage

Banquet Hall Fire and Water Damage

A November 2015 fire at the Chez Josef Banquet Hall in Agawam, Massachusetts did extensive smoke damage. SERVPRO of Bloomfield/Enfield restored three ballrooms, the kitchen, and the entrance way. Because the fire department had to use fire hoses to douse the blaze, Chez Josef also had SERVPRO of Bloomfield/Enfield to do a dry down of many rooms. Our crew removed all water and removed furniture and other items so we could bring in our professional drying equipment. We also had to eliminate wet materials that could not be restored (like drywall). A series of SERVPRO’s heavy-duty industrial fans made the drying process go more quickly.

C.E.O. Award

C.E.O. Award

SERVPRO Industries, Inc. presented Neomi and Ralph DiCristofaro, owners of SERVPRO of Bloomfield/Enfield the 2015 C.E.O. Award. C.E.O. stands for Creating an Excellent Organization. The award recognizes SERVPRO franchises that have an outstanding work environment. “Neomi and I are honored to receive this prestigious award,” said Ralph DiCristofaro. “We’re proud of the people who work here. They focus on customer service and always rise to the occasion when we have a major natural disaster to deal with.” The DiCristofaros give the credit for the franchise’s success to the hard-working and dedicated team of employees they work with. In 2017 SERVPRO of Bloomfield/Enfield became one of the top 100 franchises in SERVPRO’s national network of more than 1800 franchises.   

Apartment Complex Fire and Water Cleanup

Apartment Complex Fire and Water Cleanup

On December 18, 2015 a fire at the Waterbury Apartment Complex in Waterbury, Connecticut damaged about 9,000 square feet in several apartments. SERVPRO of Bloomfield/Enfield did emergency board up to secure the affected apartments within an hour. We did emergency mitigation to dry out the structure and fire and water cleanup that evening, well ahead of schedule. Because of the fast response, quality services, and quick restoration of the apartment complex, the property owner said SERVPRO of Bloomfield/Enfield is the only mitigation company they will use. “This was a case where we wanted to satisfy the property owner, of course, but also the many apartment residents who suffered the major portion of the damage,” said Ralph DiCristofaro, co-owner of SERVPRO of Bloomfield/Enfield.  

Water Damage Restoration in East Longmeadow, MA

Water Damage Restoration in East Longmeadow, MA

An East Longmeadow, Massachusetts family was away for three days over the 2016 New Year’s Eve holiday. When they returned home Sunday, January 3, 2016 they discovered their furnace had backed up and caused water rather than steam to travel through their heating system. Every radiator in the house leaked water across two floors and throughout the basement. This picture shows just some of the damage. The family called SERVPRO of Bloomfield/Enfield immediately. We began emergency cleanup and restoration services within two hours. The SERVPRO team extracted water, packed up dozens of boxes of valuables, and moved the boxes to our climate controlled warehouse. We then removed damaged walls and ceilings, removed damaged carpets, installed drying and ant-microbial equipment. SERVPRO of Bloomfield/Enfield received the call because a family member had a great experience with us performing clean up and restoration after a fire.

Our New, Expanded Warehouse

Our New, Expanded Warehouse

There were many reasons for SERVPRO of Bloomfield/Enfield to move in 2016. Thanks to our customers, our business had vastly outgrown the old headquarters and warehouse. The current warehouse is five times bigger than our old warehouse. Moving from a 10,000 square foot warehouse to the 53,000 square foot warehouse has enabled us to serve more people, have more disaster equipment on site, and expand our services. Office space is also much enlarged so we have more employees and crews to respond to cleanup and restoration needs. We’re more ready than even to respond to your natural disaster and restore your property “Like it never even happened.”   

Large Conference Room Free for Many Groups

Large Conference Room Free for Many Groups

Meetings and conferences tend to go better when the meeting facility is large, bright, clean, and convenient. For businesses and organizations in the Bloomfield area, that description fits the SERVPRO of Bloomfield/Enfield conference room. The conference room is designed for groups of 20 to 50 people. The room is less than two years old and has all the tools for a productive meeting: great lighting, large tables, comfortable chairs, audio/visual capabilities, and more. Schedule your next meeting at our 100 Peters Road, Bloomfield conference room. Or come by to see the room. Approved groups can rent the conference room for free. Just call the SERVPRO of Bloomfield/Enfield office at 860.216.2785.  

Water and Mud Damage Clean Up in Simsbury

Water and Mud Damage Clean Up in Simsbury

In July 2016 the Farmington Valley received a drenching rain. The drain at a Simsbury independent school couldn’t handle the volume so water flowed into an entrance door and onto the floors carrying a large amount of mud. More than 7,000 square feet was flooded with water and mud. SERVPRO of Bloomfield/Enfield responded within a hour of the school’s call and had a cleanup crew at the site within two hours. The clean up, restoration, and dry out took five days. The all girl boarding school was incredibly happy and has called SERVPRO of Bloomfield/Enfield  for several other jobs since.