The Water Damage Restoration Process

An East Longmeadow, Massachusetts family was away from home for three days. They returned to discover water had backed up and leaked from every radiator in their house across two floors and throughout the basement. Fortunately, SERVPRO of Bloomfield/Enfield restored the home. When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to quickly and fully restore your property. We have the experience. We use a proven scientific approach to water removal and water cleanup.  Some quick tips for cleaning up after a flood from our blog include: Be sure it’s safe to enter your water-damaged property. Wear protective clothing. Know what to throw away. And try to save wet clothing and household fabrics.

Water or Flood Damage?

Call Today: (860) 216-2785



Every water damage event is a little different and requires a unique solution. The general process stays the same. Click on any of the steps below to learn more about the SERVPRO of Bloomfield/Enfield process.

Water or Flood Damage?
Call Today – (860) 216-2785

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.