Disaster Questions

4/14/2016 (Permalink)

Get your natural disaster questions answered at 860.216.2785

If a water, fire, wind, or other natural disaster hits your home of business it can be difficult to know what to do and in what order. Here are some of the most frequent questions SERVPRO of Bloomfield/Enfield receives from people who’ve just suffered a disaster:

Q: After my home or business suffers storm damage, who do I call first?
 A: When you have an emergency make life and safety your first priority.  If you’re not certain your home or business is safe, evacuate and call 9-1-1.

Q: Can I turn the power back on if the damage to my home or business isn’t extreme?
A: If your electric, gas, or water supply has been affected or turned off by first responders, do not turn the utilities on. Wait until you have a qualified official check the systems.

Q: If my business has a facility maintenance team do I need to call an outside disaster recovery team like SERVPRO of Bloomfield/Enfield?
A:Yes. Building maintenance staffs are not trained or equipped to handle the aftermath of an emergency or disaster. SERVPRO of Bloomfield/Enfield is your recovery partner. Our teams are trained to safely, thoroughly, and professionally handle the effects of an emergency or storm damage.  SERVPRO of Bloomfield/Enfield has specialized equipment, tools, and techniques that minimize business interruption, long-term damage, and costs. We work with your maintenance team and/or emergency preparedness team.  

For Disaster Cleanup Or Restoration Needs Call SERVPRO Of Bloomfield/Enfield At (860) 216-2785

Q: How can I help my insurance company quickly assess the damage and so restoration can begin?
A: After a disaster, do contact your insurance company representative right away. Be prepared to give your insurer detailed information about the damage. Conduct an inventory of damaged property and items. Don’t throw away any damaged goods until after your inventory is complete. Document all telephone calls with the date, time, parties who spoke, and highlights of your conversations. Take pictures of all damages for later reference. Begin saving receipts for any money you spend related to the loss. Your insurance company may need those receipts to verify all your losses.

Q: What is a work authorization form and why do I need to sign one?
Before your water damage clean up and restoration process begins, you must legally grant permission to perform the work. The work authorization form gives SERVPRO of Bloomfield/Enfield (or whichever clean up and restoration company you choose) permission to work in your building or facility and to communicate with and provide a courtesy copy of the invoice to your insurance company.

Q:  What’s the best thing I can do to protect my business or commercial facility from another disaster?
A: One critical step every business should take is to create a disaster preparedness plan. Use an all-hazards approach and include the four phases of disaster recovery: mitigation, preparedness, response, and recovery. You’re also wise to call SERVPRO of Bloomfield/Enfield at any time to discuss your concerns about handling or preventing future disasters. We’d be glad to come to your home or business, answer your questions, and discuss your needs. 

Here To Help
The team at SERVPRO of Bloomfield/Enfield has specialized training and experience in fire restoration services, natural disaster prevention, natural disaster cleanup, and natural disaster restoration. Call SERVPRO of Bloomfield/Enfield (860.216.2785) anytime, 24/7.


SERVPRO of Bloomfield/Enfield
IICRC Certified
Ralph DiCristofaro, Nat Landon, Ron DeFeo
Certified SERVPRO technicians
Call 860.216.2785
24 hour emergency service

100 Peters Road, Bloomfield, CT 06002