An East Longmeadow, Massachusetts family was away for three days over the 2016 New Year’s Eve holiday. When they returned home Sunday, January 3, 2016 they discovered their furnace had backed up and caused water rather than steam to travel through their heating system. Every radiator in the house leaked water across two floors and throughout the basement. This picture shows just some of the damage. The family called SERVPRO of Bloomfield/Enfield immediately. We began emergency cleanup and restoration services within two hours. The SERVPRO team extracted water, packed up dozens of boxes of valuables, and moved the boxes to our climate controlled warehouse. We then removed damaged walls and ceilings, removed damaged carpets, installed drying and ant-microbial equipment. SERVPRO of Bloomfield/Enfield received the call because a family member had a great experience with us performing clean up and restoration after a fire.